Privacy Policy
Last updated: 3/3/2026
Introduction
Welcome to VertPress. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our file processing service.
Information We Collect
When you use VertPress, we collect the following information:
- Account Information: Email address, name, and authentication details
- Usage Data: IP address, browser type, device information, and access times
- Uploaded Files: Files you voluntarily upload for processing
- Payment Information: Processed securely through Stripe (we do not store credit card details)
- Processing Instructions: Text descriptions you provide for file processing
File Retention Policy
All files uploaded to VertPress are automatically deleted after 7 days. This includes:
- Original files you upload
- Processed files we deliver to you
- Any temporary files created during processing
We recommend downloading your processed files promptly. After 7 days, files are permanently deleted and cannot be recovered.
Your Content Rights
You retain all rights to your content. By uploading files to VertPress:
- You maintain full ownership of all files you upload
- We will not use, share, or distribute your content without your explicit written permission
- Your files are processed solely for the purpose of fulfilling your service request
- We do not train AI models or use your content for any purpose beyond providing the requested service
How We Use Your Information
We use the collected information to:
- Process your files according to your instructions
- Communicate with you about your orders and service updates
- Process payments and prevent fraud
- Improve our service and user experience
- Comply with legal obligations
- Monitor for illegal activity and maintain platform security
Illegal Content Policy
We have a zero-tolerance policy for illegal content.
- We log user information (including IP addresses and email addresses) for all uploads
- Any files suspected of containing illegal content will be reported to the appropriate authorities
- We cooperate fully with law enforcement investigations
- Accounts found uploading illegal content will be immediately terminated
Liability and User Responsibility
Important: By using VertPress, you acknowledge that:
- You are solely responsible for the content of files you upload
- You must have the legal right to upload and process all files you submit
- VertPress is not responsible for any illegal files uploaded to our service
- All legal responsibility for uploaded content remains with the uploader
- You agree to indemnify VertPress against any claims arising from your use of the service
- We are a processing service only and make no warranties about the legality of your content
Data Security
We implement industry-standard security measures to protect your data, including encryption in transit (HTTPS), secure file storage, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Cookies
We use essential cookies to make our service work (authentication, session management). We may also use analytics cookies to understand how users interact with our service. You can opt out of non-essential cookies through our cookie consent banner.
Third-Party Services
We use the following third-party services:
- Stripe: Payment processing (subject to Stripe's privacy policy)
- Cloud Storage: Secure file storage with automatic deletion
- Email Service: Transactional emails and notifications
Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your account and data
- Opt out of marketing communications
- Download your processed files before the 7-day deletion period
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by email or through a notice on our website. Continued use of the service after changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us through our support channels.