Last Updated: March 4, 2026
Welcome to VertPress, a project of RAREDOVE, LLC ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of the VertPress file processing service, including our website, applications, and any related services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms.
1. Acceptance of Terms
By creating an account, purchasing tokens, or uploading files to VertPress, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use the Service.
2. Eligibility
You must be at least 18 years old to use the Service. By using the Service, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
3. Account Registration and Security
To use certain features of the Service, you must create an account by providing accurate and complete information, including a valid email address and password. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to notify us immediately of any unauthorized access to or use of your account. We reserve the right to suspend or terminate accounts that we believe have been compromised or are being used in violation of these Terms.
4. Token System and Payments
VertPress operates on a token-based system. Each file processing request requires one token. Tokens can be purchased individually, in packs, or through a monthly subscription. All payments are processed securely through Stripe, our third-party payment processor.
Pricing: Current pricing is displayed on our website and may be updated from time to time. Purchased tokens do not expire, except for monthly subscription tokens which reset each billing cycle.
Refunds: We offer a 100% money-back guarantee if you are not satisfied with the processing results. Refund requests must be submitted within 24 hours of receiving your processed file. Unused tokens are non-refundable but never expire. Subscription cancellations take effect at the end of the current billing period.
Automatic Renewal: Monthly subscriptions automatically renew unless canceled before the renewal date. You can cancel your subscription at any time through your account settings.
5. Acceptable Use and Prohibited Content
You agree to use the Service only for lawful purposes and in accordance with these Terms. You are solely responsible for the content of files you upload to the Service. You may not upload, process, or transmit any files that:
- Contain malware, viruses, trojans, or other malicious code
- Infringe upon intellectual property rights of others, including copyrighted material, trademarks, or trade secrets
- Contain child sexual abuse material (CSAM) or any content depicting minors in a sexual context
- Promote terrorism, violence, hate speech, or discrimination against protected groups
- Violate any applicable local, state, national, or international law or regulation
- Contain personal information of others without their consent
- Are designed to harm, exploit, or defraud others
- Constitute spam, phishing attempts, or unsolicited commercial communications
We reserve the right to refuse service, delete files, and terminate accounts for violations of this policy. We may also report illegal content to law enforcement authorities as required by law.
6. File Processing and Turnaround Time
We strive to process all files within one hour of upload, though processing times may vary based on file size, complexity, and current queue length. We do not guarantee specific turnaround times, and processing times are estimates only.
You will receive an email notification when your processed file is ready for download. Download links are valid for seven days from the date of completion, after which files are permanently deleted from our servers.
7. File Size and Type Limitations
The Service currently supports files up to 1GB in size. For files larger than 1GB, please contact [email protected] for assistance. Certain file types, including executable files (.exe, .bat, .sh, .dll, etc.) and scripts, are prohibited for security reasons. We reserve the right to reject files that pose security risks or violate our acceptable use policy.
8. Intellectual Property Rights
Your Content: You retain all ownership rights to files you upload to the Service. By uploading files, you grant us a limited, non-exclusive license to process, store, and transmit your files solely for the purpose of providing the Service to you. This license terminates when your files are deleted from our servers.
Our Content: The Service, including its design, functionality, text, graphics, logos, and software, is owned by RAREDOVE, LLC and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our content without our express written permission.
9. Privacy and Data Security
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. We implement industry-standard security measures to protect your data, but no system is completely secure. You acknowledge that you provide information at your own risk.
10. Account Termination
Your Right to Terminate: You may close your account at any time by contacting us at [email protected]. Upon account closure, your unused tokens will be forfeited, and any active subscriptions will be canceled.
Our Right to Terminate: We reserve the right to suspend or terminate your account and access to the Service at any time, with or without notice, for any reason, including but not limited to:
- Violation of these Terms or our acceptable use policy
- Fraudulent, abusive, or illegal activity
- Failure to pay fees when due
- Extended periods of inactivity
- Requests by law enforcement or government agencies
Upon termination, your right to use the Service will immediately cease. We may delete your files and account information, and you will not be entitled to any refund of unused tokens or subscription fees, except as required by law.
11. Disclaimers and Limitation of Liability
Service Provided "As Is": The Service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components.
No Guarantee of Results: While we strive to provide high-quality file processing, we do not guarantee that processed files will meet your specific requirements or expectations. You are responsible for verifying the quality and accuracy of processed files before use.
Limitation of Liability: To the maximum extent permitted by law, RAREDOVE, LLC and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or related to your use of the Service, even if we have been advised of the possibility of such damages.
In no event shall our total liability to you for all claims arising out of or related to the Service exceed the amount you paid to us in the twelve months preceding the claim, or $100, whichever is greater.
12. Indemnification
You agree to indemnify, defend, and hold harmless RAREDOVE, LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:
- Your use of the Service
- Your violation of these Terms
- Your violation of any rights of another party
- Content you upload to the Service
13. Dispute Resolution and Arbitration
Informal Resolution: If you have a dispute with us, you agree to first contact us at [email protected] and attempt to resolve the dispute informally. We will work in good faith to resolve disputes through direct communication.
Binding Arbitration: If we cannot resolve a dispute informally within 30 days, you agree that any dispute arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in the state of Delaware, and judgment on the arbitration award may be entered in any court having jurisdiction.
Class Action Waiver: You agree that any arbitration or proceeding shall be limited to the dispute between you and us individually. To the fullest extent permitted by law, you agree that you will not bring, join, or participate in any class action lawsuit, class arbitration, or other representative action against us.
Exceptions: Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights.
14. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or related to these Terms or the Service (other than arbitration) shall be brought exclusively in the federal or state courts located in Delaware, and you consent to the personal jurisdiction of such courts.
15. Changes to Terms
We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or by posting a notice on our website at least 30 days before the changes take effect. Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of the changes.
If you do not agree to the revised Terms, you must stop using the Service and may close your account. We will provide a refund of any unused tokens purchased within 30 days of the Terms change, upon request.
16. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
17. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and RAREDOVE, LLC regarding the Service and supersede all prior agreements, understandings, and communications, whether written or oral.
18. Contact Information
If you have any questions about these Terms or the Service, please contact us at:
RAREDOVE, LLC
Email: [email protected]
Website: https://vertpress.com
By using VertPress, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these Terms, please do not use the Service.